Cambridge Technical Introductory Diploma in IT

(Unit 2 - Questions)

Questions to improve the quality of answers

6 a) How would you approach answering this question?

Firstly what is the scope of a project? It is one of the phases of data anaysis. Does knowing this help me to find the answer? Is the answer in the question? Do I have to write a sentence or will one word be sufficient?

Firstly, OCR states in the command verbs document that Identify means recognise, list, name or otherwise characterise; therefore in this case the answer can be a single word.

The scope of a project identifies what is in the project and what is not; what the project includes; specific detail about the nature of the project; the timelines for a project; and the factors that might effect the outcome of the project. [I have not answered the question here; but there are some hints.]


6 b) How would you approach answering this question? This is clearly a longer question where a single word willnot be sufficient.

What are the concepts regarding online retailing that you understand? How do you choose the one concept that you think will score most highly?

OCR states in the command verbs document that explain means to give account of the purposes or reasons. There is one mark for correct identification plus an additional one mark for an explanation of each advantage and disadvantage.

There a wide range of benefits and drawbacks to online retailing, it is up to you to select the most obvious. What can an online retailer do that a shop based (only) retailer cannot? What issues outside the retailer's control can affect the performance of an online retailer? Can you provide an explanation for these two factors?


6 c) How would you approach answering this question given that it is worth 10 marks? This is clearly a longer question and needs careful planning before answering.

What does the * mean? What are the concepts regarding online retailing in relation to quality of information that you understand? Is the emphasis to be online retailing or the quality of information? Should the text be structured in any way? I should plan my answer; but where?

OCR states in the command verbs document that discuss means to give give an account that addresses a range of ideas and arguments. You will gain maximum marks if there is a well-developed line of reasoning which is clear and logically structured. The information presented is relevant and substantiated.

In the rubric at the start of the paper OCR explains that the quality of extended response will be assessed in questions marked with an asterisk (*)

Levels of response marking approach.
7-10 marks Has shown a detailed level of understanding by discussing the impacts that poor quality information could have for an online retailer. The learner is able to provide a clear explanation of more than one impact and the consequence of these impacts. Relevant examples will be used to support discussion and ideas will be expressed clearly and fluently. There is a well-developed line of reasoning which is clear and logically structured. The information presented is relevant and substantiated.
4-6 marks Has shown a good level of understanding by explaining the impact(s) that poor quality information could have for an online retailer. Explanations may concentrate on either the impact or the consequence with limited depth in the expansions. Some examples used to support explanation may not be relevant and may at times detract from fluency of narrative. There is a line of reasoning presented with some structure. The information presented is in the mostpart relevant and supported by some evidence.
1-3 marks Has identified points relevant to the impact that poor quality information could have for an online retailer. Limited use of examples to accompany description and ideas will be poorly expressed. The information is basic and communicated in an unstructured way. The information is supported by limited evidence and the relationship to the evidence may not be clear.
0 marks Nothing worthy of credit

Substantiated means supported by evidence.

There must be a clear line of reasoning running through the answer; each of your points must be connected in some way; each should be supported by examples that must be relevant; the presentartion is clear and logically structured. This implies that the written work must be planned in some way. There are always blank pages that you can use for a plan or write small in the corner of the answer box and then draw a line round it; title it as a plan as even if you do not finish it, the plan may get you some marks.

There a wide range of issues with the quality of information but are any of these specific to online retailing or will the general issues be sufficient? The positive impacts will be from the text and the negative impacts from your experience and ideas.


7 a) How would you approach answering this question?

The idea here is to think about the limitations on remote working. What system limitations can affect the performance of remote working; especially when a remote rural location is mentioned?

OCR states in the command verbs document that explain means to give account of the purposes or reasons. There is one mark for correct identification plus an additional one mark for an explanation.

There a multitude of issues with remote working but you need to select the right one. In this case the significant hint is the phrase "in a rural location".


7 b) How would you approach answering this question given that it is also worth 10 marks?

What are the concepts regarding data transmission that you understand? Why do you think the examiner mentions sensitive data in particular?

OCR states in the command verbs document that analyse means to separate information into components and identify their characteristics and discuss the pros and cons of a topic or argument and make reasoned comment. You will gain maximum marks (10) if there is a well-developed line of reasoning which is clear and logically structured. The information presented is relevant and substantiated.

Again this question is marked with (*) so the quality of extended response will be assessed.


8) How would you approach answering this question given that it is worth 10 marks?

What are the concepts regarding online retailing in relation to quality of information that you understand? Is the emphasis to be online retailing or the quality of information?

OCR states in the command verbs document that explain means to give account of the purposes or reasons. There is one mark for correct identification plus an additional two marks for an explanation.

The key here is the word modelling. How does this fact help with your understanding of the question?


9 a) How would you approach answering this question given that it is worth 10 marks?

What are the concepts regarding online retailing in relation to quality of information that you understand? Is the emphasis to be online retailing or the quality of information?

OCR states in the command verbs document that state means to express in precise terms, express in unequivocal terms. There is one mark for correct identification.

There are three processes, three external entities and two data stores in the DFD. It is up to you to be able to identify and name one of the processes.


9 b) How would you approach answering this question given that it is worth 10 marks?

What are the concepts regarding online retailing in relation to quality of information that you understand? Is the emphasis to be online retailing or the quality of information?

OCR states in the command verbs document that explain means to give account of the purposes or reasons. There is one mark for correct identification plus an additional one mark for an explanation.

Again look carefully at the DFD and identify the data flows. What situations could affect a data flow; how might the data flow be changed?


10 a) How would you approach answering this question?

Green IT is a vast topic but you are asked to consider a bank trying to improve its image. How does this affect your answer and the particular aspect that you select?

OCR states in the command verbs document that describe means to give an account, including all the relevant characteristics, qualities, or events. There is one mark for correct identification plus an additional one mark for a description.

The second part of the question mentions sustainability which is your best clue as to the right answer.


10 b) How would you approach answering this question given that it is more of a business question?

What are the concepts regarding promotion and marketing that you understand? The question hints that there are a number of options from which to select one.

OCR states in the command verbs document that explain means to give account of the purposes or reasons. There is one mark for correct identification plus an additional one mark for an explanation.

I will add some suggested answers in future but I want you to try the questions first.